#Levitate #NIBM #mixedreview #customerexperience Cravings Journey
One of the places closer to my home that have caught attention and I have personally recommended this place to many around . Beautiful open roof top , huge space and used to be known to serve good food. I love the fact I can see the open sky, chillz during winters and out of traffic sounds being on top.
Sadly last visit wasn't really pleasant, right from the food till the drinks, it wasn't upto the mark.
We ordered for tequila shots and some starters, (probably one of the rare times when i ordered for veg) sadly they were out of stock for mushrooms, so we were left with Veg crispy, Paneer Chilly and some cheese balls.
We enquired about the tequila quality as we clearly felt it was mixed , for which the manager recommended the gold version of their tequila range which was known to be premium version. Sadly even after that we weren't really convinced and switched to beers.
When it came to food, paneer chilly was good, Sadly veg crispy was one of the worst dish ever eaten in ages, even after informing they didn't see much interested in giving their kitchen team any feedback or make any necessary amendment, soggy, sweet and extra coated veggies. Also for the cheese balls who serves tomato ketchup, when you charge for a dish the least you expected is a decent dip. Anyways we requested for another dip, which till the end of our first dish till last didn't send even after repeated requests.
Music was welcoming , so was the hukkah guys, very prompt and on their toes for quick service. They infact made good strong flavour (something they only recommended, don't remember honestly)
To be frank I won't visit this place so soon, for me it should be value for your money and the way the manager responded to the situation wasn't expected. They should have informed their team and worked on the dishes atleast when someone complain about it.
Even after paying around 5k you push out without feeling worth for the money, surely ain't the place I am recommending in future.
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